Need help?
Frequently Asked Questions
Product & Material
Our yarn is traceable — from its origin through the spinning mill to the finished piece. The origin can be verified via a code.
Grade-A refers to the longest and finest cashmere fibers. They make the knit more durable — it grows softer with wear instead of losing its shape.
Our fits are cut relaxed. You will find all measurements in the size chart on every product page.
Shipping & Returns
Shipped within 1–3 business days from our German warehouse, across the EU and internationally.
From our German warehouse. The company is based in the EU.
Free delivery to Germany on orders over €99.
14-day right of return. Request a return label, drop off the parcel — the refund follows once the goods reach us.
Care
Hand wash cold with wool detergent, do not spin, dry flat.
Pilling is natural with pure cashmere and lifts away gently with a cashmere comb.





